Frequently Asked Questions
Everything you need to know about shopping with us.
What is your return policy?
We accept returns on unworn items in their original packaging within 30 days of the delivery date. Please note that for hygiene reasons, earrings are final sale and cannot be returned.
How long will it take for my order to ship?
Orders are typically processed within 1-3 business days. Once shipped, standard delivery within the United States usually takes 5-7 business days.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.
What materials are used in your jewelry?
Our jewelry is crafted using high-quality materials including 14k gold plating over brass or sterling silver, designed to be durable for everyday wear.
How should I care for my jewelry?
To maintain the luster of your pieces, avoid contact with water, perfumes, and lotions. Store your jewelry in a dry place, preferably in the provided pouch.
Can I change or cancel my order after it's placed?
Because we aim to process orders as quickly as possible, we can only make changes or cancellations within 30 minutes of order placement.