Returns & Exchanges

At Uncommon James, we want you to love your jewelry and accessories, which is why we offer a 30-day return window for items in their original, unworn condition. Please note that all sale items and earrings are final sale due to hygiene and safety standards.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email.

• 3.
  Package Securely

  Place the items in their original jewelry pouch and shipping box to ensure they are protected during transit.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking number handy until your refund is processed.